Privacy

Privacy policy

This page explains what happens to the details you send through the enquiry form on this website.

What we collect

Company, name, business email, product, quantity, destination country and message. Optionally, a PDF or XLSX attachment. We also receive the language of the page you wrote from.

How we use it

To handle your enquiry and to email it to Anna Nowak, Sales Director, through an email provider.

Where and for how long

Valid enquiries and attachments are stored in a private database, including when sending is unconfirmed. Records older than 120 days are deleted at the next cleanup: on service startup and every six hours while running. Spam controls retain a keyed hash of the network address, removed at the next cleanup after one day. There is no public admin or attachment access. Email copies are handled separately; contact Anna to request deletion.

If sending fails

If the form cannot confirm your enquiry, contact Anna directly by email or phone. Failed enquiries are not automatically resent.

Your consent

The form cannot be sent without ticking the consent box.